“Very happy with the clean, thank you.”
Customer review
Listo CleanSE12
Good afternoon,
Lee.
Make more room in the week near Lee
Enter your postcode to start a request.
Request cleaningStart your request with the details that matter, then we'll check cleaner availability before confirmation.
Keep it simple
Two routes, one clear decision
For cleaning near Lee, choose Standard if you want more say. Choose Assigned if you want Listo Clean to handle selection where possible.
Standard£18 per hour
The hands-on route. You review available cleaner options before anything is confirmed.
- You choose from available cleaner options
- Most say over who takes the job
- Best value hourly rate
You do not pay when you first submit a request.
Cleaning scope
See what a domestic clean can cover
Wipe office surfaces
Accessible study or office surfaces can be wiped.
Price, simplified
See the main price details in context
The proposed booking length and estimate for a Lee clean are set out clearly together.
Booking routeRate
Standard bookingYou choose from available cleaner optionsfrom £18/h
Assigned bookingListo Clean selects the cleaner£20/h
One-off home cleanA single thorough visitfrom £18/h + £20 fee
Minimum bookingSo there is time to do it properly2 hrs
SE12 | prices shown before confirmation
Calculated booking example
Example: 2 bedrooms, 1 bathroom, kitchen and living room
Calculating estimate……
…
Submitting a request does not take payment or confirm the booking.
Less chasing
Let availability come to the request
The Lee process gathers the practical brief before you review cleaner options.
Step 1 of 5
Tell us about the clean
Share the postcode, property profile, preferred timing and practical notes in the booking form.
Next: Cleaner availability is checkedA calmer way to find the fit.
Room priorities
See where cleaning time can matter most
A room view for a Lee home shows how different spaces can shape the focus of a visit.
Example cleaning-time plan · 2-bedroom flat
Calculating the example plan…
This example is illustrative and does not change your booking form.
Fewer follow-ups
Answer the practical questions before they arise
A concise Lee property note can cover entry, parking, pets and equipment in advance.
Prepared answersSE12
01
ArrivalTell us about parking, permits, the correct entrance or anything that may affect arrival.
02
EntryShare the agreed buzzer, concierge, key-safe or meet-at-home arrangement securely.
03
Inside the homeConfirm pets, alarms, delicate areas and any rooms that should not be entered.
04
Products and equipmentProvide the products and equipment agreed for the clean and flag anything unusual in advance.
Handover made clearer
Reassurance without fuss
See who decides what, and when
You can understand the booking before making the final choice.
- 01Two clear booking routesChoose cleaner options with Standard, or ask Listo Clean to select a suitable cleaner with Assigned.
- 02Availability checked firstCleaner availability is reviewed before the customer confirms the cleaner option.
- 03Price and time shown togetherThe hourly rate and booking length are shown before the booking is confirmed.
- 04The final choice stays visibleThe customer reviews the proposed cleaner option before confirmation and payment.
The Listo approachA request remains a request until the booking is confirmed.
Quick answers
Find the next detail without searching around
The most useful Lee cleaning questions are gathered here so the next step stays simple.
Swipe or scroll through questions
Move through the quick answers
Customer reviews
Recent words from Listo Clean customers
Real customer feedback, kept short and simple.
“I came home yesterday to a lovely clean flat. Thank you!”
Customer review
“Thank you so much. And thank you, Natali.”
Customer review
“The cleaner did a great job today.”
Customer review
“Really good, thank you — and a very nice woman.”
Customer review
“Another great clean by the cleaner.”
Customer review
Lee, looked at closely
Continuity Through Variety: a practical local guide for Lee
Lewisham's conservation areas around Lee record varied historic streets, planted spaces and established housing rather than one uniform suburb. This Guide connects that local pattern with careful, material-aware domestic cleaning.
Lee is a useful place from which to read Lee's older village routes and residential greens. Lewisham's conservation areas around Lee record varied historic streets, planted spaces and established housing rather than one uniform suburb. The local character is cumulative: routes, buildings, open space and repeated everyday use make sense together rather than as isolated features.
Take back the time
Move the cleaning admin off your list
A Lee request takes only the details needed to start checking the right route.
FAQ
Helpful answers about booking, pricing and how Listo Clean works.
Pricing and payment
Standard bookings start from £18/hour. Your clean details are shared with independent cleaners, who submit prices for the work. The final Standard booking price depends on the cleaner option you choose and the number of hours booked.
Assigned bookings are fixed at £20/hour. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
With a Standard booking, your request is shared with independent cleaners and you choose from the cleaner options received. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
Yes. The minimum booking length is 2 hours.
This depends on the size of your home, how recently it was cleaned, and what you need done. The booking form includes a simple calculator to help estimate the right amount of time.
One-off cleans include a £20 booking fee, added to the final booking total.
You are not charged when you first submit a request. Where the booking form asks for a payment method, it is saved securely for later. Once Listo has provisionally arranged a cleaner, we normally charge the stated first-clean amount at 08:00 on the day before the clean. Your booking is confirmed after payment succeeds.
If the 08:00 day-before payment attempt fails, we will contact you and normally try once more at 16:00. If the final attempt fails, the clean is cancelled and the provisional cleaner is released.
All cleans are paid upfront. There is no additional deposit.
Yes, but cancellation or rescheduling requests must be made at least 24 hours before the clean. If less than 24 hours’ notice is given, the booking may be treated as a late cancellation and may not be refundable.
Booking and availability
Listo Clean currently covers SW1–SW20 and SE1–SE28.
Yes. You can request either regular domestic cleaning or a one-off clean.
You can end a recurring booking by giving at least 7 days’ notice before your next scheduled clean. Any clean already due within the notice period may still be chargeable unless otherwise agreed.
We aim to respond within 24 hours. How soon the clean can take place depends on cleaner availability.
If no suitable cleaner is available, we will let you know. You will not be asked to pay for a booking that cannot be arranged.
If the cleaner cannot access the property at the agreed time, the booking may still be charged in full. Please make sure access instructions are clear before the clean.
Cleaners and checks
No. Cleaners introduced through Listo Clean are independent self-employed cleaners.
Cleaners must complete ID and right-to-work checks before being introduced to customers.
Yes. With a Standard booking, your request is shared with independent cleaners and you choose from the cleaner options received. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
For regular bookings, we will normally try to keep you with the same cleaner, provided they remain available and both you and the cleaner are happy to continue the arrangement.
For one-off cleans, we do not offer a same-cleaner request option. Each one-off clean is treated as a separate booking and will be matched based on cleaner availability at the time.
Cleaning practicalities
A standard domestic clean usually includes general cleaning such as kitchens, bathrooms, floors, surfaces, bedrooms, and living areas. The exact tasks should be agreed before the clean.
Specialist or high-risk tasks may not be included. This can include mould removal, pest-related cleaning, exterior windows, heavy lifting, unsafe areas, or anything requiring specialist equipment.
Standard domestic cleaning is not designed to meet end-of-tenancy or inventory-checkout standards unless this is specifically agreed in advance.
Yes. Customers must provide the cleaning products and equipment needed for the clean.
No, but the cleaner must be able to access the property safely. If you are not home, you must provide clear access instructions.
Yes. Please provide safe access, make sure utilities are available, put away valuables or fragile items, and let us know about any hazards before the clean.
Please make sure pets are safely secured before the clean. The cleaner needs safe access to the areas being cleaned.
Support and issues
Please contact Listo Clean within 24 hours of the clean. We will review what happened and help you agree the next steps with the cleaner.
Please report it to Listo Clean within 24 hours, with photos where relevant. We will help review the issue and support communication between you and the cleaner.
Please let us know as soon as possible. We will try to help rearrange the clean or discuss the available options.