“Very happy with the clean, thank you.”
Customer review
Listo CleanSW14
House cleaning | Mortlake
Less back and forth to arrange cleaning near Mortlake
Choose a booking option and send the home details cleaners need before availability is checked.
Booking made clearer
Less guesswork choosing a route
Standard is better if you want to compare. Assigned is better if you want Listo Clean to handle cleaner selection near Mortlake.
Compare
Hourly ratefrom £18/h£20/h
Who picks the cleanerYou choose from available cleaner optionsListo Clean selects a suitable cleaner
What you reviewAvailable cleaner optionsOne matched cleaner
Availability checked firstChecked before confirmationChecked before confirmation
Minimum 2 hours visitIncludedIncluded
Best forThe hands-onThe hands-off
Both routes use your home details before availability is checked.
Simple brief
Turn the clean into clear tasks
Vacuum bedroom floors
Suitable bedroom floors can be vacuumed.
Price, simplified
See the main price details in context
The proposed booking length and estimate for a Mortlake clean are set out clearly together.
Submitting a request does not take payment or confirm the booking.
LISTO CLEAN | SW14
Illustrative example: 3-bedroom house
Calculating the estimate...
A shorter path
From cleaning admin to a clear next step
The Mortlake flow collects what matters, checks availability and brings the decision back to you.
Step 1 of 5
Tell us about the clean
Share the postcode, property profile, preferred timing and practical notes in the booking form.
Next: Cleaner availability is checkedYou confirm when the option is clear.
Focus the visit
Give every booked hour a clearer job
A view of the main rooms in a Mortlake home can make the balance of effort easier to understand.
Example cleaning-time plan · 3-bedroom house
Calculating the example plan…
This example is illustrative and does not change your booking form.
A simpler handover
Give the cleaner the context they need
Use clear notes for your Mortlake home to reduce messages and make the arrival easier.
Cleaner handoverSW14
01
ArrivalTell us about parking, permits, the correct entrance or anything that may affect arrival.
02
EntryShare the agreed buzzer, concierge, key-safe or meet-at-home arrangement securely.
03
Inside the homeConfirm pets, alarms, delicate areas and any rooms that should not be entered.
04
Products and equipmentProvide the products and equipment agreed for the clean and flag anything unusual in advance.
Context captured once
Your first cleaner request
Clear details, checked availability
The cleaner and booking are not assumed at the first click.
- 01Two clear booking routesChoose cleaner options with Standard, or ask Listo Clean to select a suitable cleaner with Assigned.
- 02Availability checked firstCleaner availability is reviewed before the customer confirms the cleaner option.
- 03Price and time shown togetherThe hourly rate and booking length are shown before the booking is confirmed.
- 04The final choice stays visibleThe customer reviews the proposed cleaner option before confirmation and payment.
The Listo approachThe request can be reviewed before it becomes a booking.
Less uncertainty
A short answer can unblock the booking
For homes around Mortlake, use the questions to resolve the common points before submitting.
Resolve a question
Standard bookings start from £18/hour. Your clean details are shared with independent cleaners, who submit prices for the work. The final Standard booking price depends on the cleaner option you choose and the number of hours booked.
Assigned bookings are fixed at £20/hour. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
With a Standard booking, your request is shared with independent cleaners and you choose from the cleaner options received. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
We aim to respond within 24 hours. How soon the clean can take place depends on cleaner availability.
Yes. Customers must provide the cleaning products and equipment needed for the clean.
No, but the cleaner must be able to access the property safely. If you are not home, you must provide clear access instructions.
Customer reviews
Recent words from Listo Clean customers
Real customer feedback, kept short and simple.
“I came home yesterday to a lovely clean flat. Thank you!”
Customer review
“Thank you so much. And thank you, Natali.”
Customer review
“The cleaner did a great job today.”
Customer review
“Really good, thank you — and a very nice woman.”
Customer review
“Another great clean by the cleaner.”
Customer review
Mortlake, looked at closely
Working History at the Water's Edge: a practical local guide for Mortlake
StationMortlake
PostcodeSW14
Passenger modesNational Rail
ServicesNational Rail
Local anchorMortlake's riverside and former working landscape
Care principleRecognise, prioritise, repeat
2 hoursminimum booking length to shape around the home's real priorities
Reading Mortlake's riverside and former working landscape
Mortlake is a useful place from which to read Mortlake's riverside and former working landscape. The neighbourhood retains the shape of old Thames-side industry alongside established streets and open river views, so change remains part of its character. The local character is cumulative: routes, buildings, open space and repeated everyday use make sense together rather than as isolated features.
The station keeps the location precise
Transport connections at Mortlake include National Rail, with services on National Rail. The station is a useful local reference point for nearby homes, while coverage is confirmed from the property's postcode.
The home still sets the method
The domestic lesson is to notice before acting. Entrances, kitchens, bathrooms, living rooms and delicate finishes do different work and should not all receive one product or one level of force. A clear brief for a home in Richmond upon Thames can identify the essential baseline, the surfaces needing particular care and the lower-priority details that can rotate.
The neighbourhood retains the shape of old Thames-side industry alongside established streets and open river views, so change remains part of its character. This Guide connects that local pattern with careful, material-aware domestic cleaning.
FAQ
Helpful answers about booking, pricing and how Listo Clean works.
Pricing and payment
Standard bookings start from £18/hour. Your clean details are shared with independent cleaners, who submit prices for the work. The final Standard booking price depends on the cleaner option you choose and the number of hours booked.
Assigned bookings are fixed at £20/hour. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
With a Standard booking, your request is shared with independent cleaners and you choose from the cleaner options received. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
Yes. The minimum booking length is 2 hours.
This depends on the size of your home, how recently it was cleaned, and what you need done. The booking form includes a simple calculator to help estimate the right amount of time.
One-off cleans include a £20 booking fee, added to the final booking total.
You are not charged when you first submit a request. Where the booking form asks for a payment method, it is saved securely for later. Once Listo has provisionally arranged a cleaner, we normally charge the stated first-clean amount at 08:00 on the day before the clean. Your booking is confirmed after payment succeeds.
If the 08:00 day-before payment attempt fails, we will contact you and normally try once more at 16:00. If the final attempt fails, the clean is cancelled and the provisional cleaner is released.
All cleans are paid upfront. There is no additional deposit.
Yes, but cancellation or rescheduling requests must be made at least 24 hours before the clean. If less than 24 hours’ notice is given, the booking may be treated as a late cancellation and may not be refundable.
Booking and availability
Listo Clean currently covers SW1–SW20 and SE1–SE28.
Yes. You can request either regular domestic cleaning or a one-off clean.
You can end a recurring booking by giving at least 7 days’ notice before your next scheduled clean. Any clean already due within the notice period may still be chargeable unless otherwise agreed.
We aim to respond within 24 hours. How soon the clean can take place depends on cleaner availability.
If no suitable cleaner is available, we will let you know. You will not be asked to pay for a booking that cannot be arranged.
If the cleaner cannot access the property at the agreed time, the booking may still be charged in full. Please make sure access instructions are clear before the clean.
Cleaners and checks
No. Cleaners introduced through Listo Clean are independent self-employed cleaners.
Cleaners must complete ID and right-to-work checks before being introduced to customers.
Yes. With a Standard booking, your request is shared with independent cleaners and you choose from the cleaner options received. With an Assigned booking, Listo Clean selects a suitable cleaner for your request.
For regular bookings, we will normally try to keep you with the same cleaner, provided they remain available and both you and the cleaner are happy to continue the arrangement.
For one-off cleans, we do not offer a same-cleaner request option. Each one-off clean is treated as a separate booking and will be matched based on cleaner availability at the time.
Cleaning practicalities
A standard domestic clean usually includes general cleaning such as kitchens, bathrooms, floors, surfaces, bedrooms, and living areas. The exact tasks should be agreed before the clean.
Specialist or high-risk tasks may not be included. This can include mould removal, pest-related cleaning, exterior windows, heavy lifting, unsafe areas, or anything requiring specialist equipment.
Standard domestic cleaning is not designed to meet end-of-tenancy or inventory-checkout standards unless this is specifically agreed in advance.
Yes. Customers must provide the cleaning products and equipment needed for the clean.
No, but the cleaner must be able to access the property safely. If you are not home, you must provide clear access instructions.
Yes. Please provide safe access, make sure utilities are available, put away valuables or fragile items, and let us know about any hazards before the clean.
Please make sure pets are safely secured before the clean. The cleaner needs safe access to the areas being cleaned.
Support and issues
Please contact Listo Clean within 24 hours of the clean. We will review what happened and help you agree the next steps with the cleaner.
Please report it to Listo Clean within 24 hours, with photos where relevant. We will help review the issue and support communication between you and the cleaner.
Please let us know as soon as possible. We will try to help rearrange the clean or discuss the available options.